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IT Maintenance - IT Support

Website Design

 

We offer a comprehensive website service, we provide the complete package at a very competitive all inclusive price.

Starter Package £250 + vat

The package has everything that you need t get up and running with a presence on the Internet.

  • Domain name registration. ( .co.uk, .com, .net, .org)

Domain name is registered in your company name, so you always own this, we will be the technical and admin contacts for the domain only.

  • Unique website design with your company logo, theme, colours fonts etc.
  • Fast turn around 5 working days, after receiving Logo's, colours, copy and payment.
  • Up to 5 e-mail addresses i.e.

This e-mail address is being protected from spambots. You need JavaScript enabled to view it
enquiries@ yourdomainname.co.uk
name@ yourdomainname.co.uk

  • Webmail access to the e-mail accounts, so you can access anywhere in the World with an internet connection.
  • Full content management system (CMS) which allows you to update and maintain the information on your site.
  • First year hosting included in the price.
  • Subsequent year hosting at just £100 + vat

We include  minor updates in this cost.


Options
If you run a larger business or have more complex requirements please let us know, we can quote on any size website project. Some of the services we can offer :

  • e-commerce enabled
  • Search Engine Optimisation SEO
  • Complex custom design work


Examples of our recent work


 

Last Updated (Wednesday, 26 January 2011 21:52)

 

Home Support

Home Support is very important, many people now rely of technology at home, even working from home. When you have a problem you need to make sure the company your are calling out can be trusted to perform reliable diagnostics and testing.

We have heard so many nightmare stories of people calling a man from the news paper! You have no idea of knowing what skills this person has or in most cases does not have. As in any industry people think they can make a bit of easy money a place a free or low cost advert in the paper. Unfortunately quite often the result is lost data, over charging and bad service.

All of our home technicians are fully trained and qualified, you also know up front what you will be charged.

Our service is cheaper than calling out many electrician or plumbers!

All engineers carry spares and can fix 99% of problems in the home.

 

Call-Out charge     £50

1st Hour                 £50

2nd Hour                £40

 

So if the engineer needed to stay for 2 hours the total cost would be £50 + £50 + £40 = £140 + vat

All time is rounded up to the next hour. So 1hour 30mins would still be 2 hours.

 

This Service always includes -

                Backup copy of critical data - (Docs, Photos)

                                Does not include your music or video collection as these can be very large to backup.

                Updated Antivirus software

                System health check

 

If you value your data, this includes all of your digital photographs, don't trust a stranger from the local paper, contact the experts.

Last Updated (Thursday, 25 March 2010 11:58)

 

Website Launch

The IT Maintenance website launched today. Information about IT services will appear on this site, and be updated  regularly. We will hold news and reviews on IT service providers from all over the UK.

Last Updated (Wednesday, 24 March 2010 20:16)

 

Maintenance Contracts

 

IT Maintenance contracts are a guarantee that a company will receive an agreed level of service for a known cost. After analysing your business and the requirements of IT to support it, an agreement needs to be documented which forms the maintenance contract.

 

 

Typical areas that will be agreed are :

·         Maximum amount of time to have a suitably qualified engineer on the phone.

·         Maximum amount of time to have a suitably qualified engineer securely connected to the company's network and starting to diagnose the problem.

·         Maximum amount of time to have a suitably qualified engineer onsite.

·         Duration of cover (12x5, 24x5, 24x7 etc)

·         Retainer cost (Amount of money charged each month for having the agreement in place)

·         Additional costs (What is included in agreement and what is charged as extra). Some contracts may include telephone and remote support, but not onsite.

Last Updated (Thursday, 25 March 2010 11:08)

 
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